If using the "Convert to Sales Receipt" option, this guide is unnecessary - only use this guide if you're looking to make partial payments/deposits on Customer Orders.
1. Open QuickBooks Point of Sale.
Open QuickBooks Point of Sale, and sign in as a user with permissions to create Customer Orders.
2. Create Customer Order as normal.
Click on the Customer Orders button, and create your Customer Order as normal. When finished adding items, and ready to accept a payment, click the Save and Close button.
3. Open PT-Take Deposit screen.
From the Home screen, click on the PT-Take Deposit button. Then, select the customer order you're looking to take payment on.
4. Process payment/refund for deposit.
To create a deposit, click the Deposit button, and enter the amount of the deposit (plus any notes you'd like to add to the deposit receipt. Then, click the Credit Card (or Cash) button, and follow the prompts to process payment.
Alternatively, to process a refund on said deposit, click the Refund button, enter the amount of the deposit and click either Credit Card or Cash (depending on the form of refund you'll be processing).