The Payment Terminal integration allows for the storage of customer payment methods, including credit cards and/or ACH account information (if configured). This information is stored on our PCI Level 1-compliant vault, where merchant's don't need to worry about PCI compliance for storing customer payment information on-site. This creates many more possibilities for payment processing, including recurring billing, automated payments, and card-not-present charges.
Payment methods can be added/modified at time of purchase (may require clicking an Edit Payment Method(s) button). This guide covers adding payment methods independent of any transaction.
1. Launch the Payment Terminal, and open the Customer Data screen.
The Customer Data screen can also be accessed from the Reporting menu, near the top of the Payment Terminal application.
2. Set your filter fields accordingly. You can filter by customer name, has payment information and/or current payment type.
When finished, click Search.
3. Select the specific customer(s) you'd like to update, then click Edit Payment Methods.
4. A screen similar to the Single Customer screen will be presented. Fill out the fields accordingly to add/update/delete the stored forms of payment.
If saving a credit card, the CVV/security code cannot be saved with the card, due to PCI compliance requirements.
If a card will not process without the CVV/security code, it is generally an indication that the issuer has requested that the card not be stored in an automated system (like the Payment Terminal), and must be charged with the card present every time.
You can fill in the Address Verification System (AVS) fields automatically, by clicking the Auto-Fill AVS from QB checkbox. Otherwise, the fields can be filled-in manually.