Reviewing/Reconciling Emailed Transactions

1. Open your QuickBooks company file.

Open up QuickBooks, and sign in to your company file.

2. Launch the Payment Terminal.

Open up the Payment Terminal, and wait for the program to connect to QuickBooks.

3. Create email payments (if needed).

If you haven't already sent out a transaction via email (for payment online), be sure to do that before proceeding. Refer to our guides for sending out email transactions for a single customer or multiple customers.

4. Open the Reconcile Email Payments screen.

In the Payment Terminal, click on the Reconcile Email Payments button from the Dashboard, or click on the Reconcile Email Payments button in the Reporting menu at the top of the window.

5. Review unpaid email payments (if needed).

To view a list of unpaid email payments, be sure to set the Status selector at the top to Unpaid, and click Search. You'll be presented with a list of any emailed transactions that have not been paid by your customers.

If needed, you can select emails using the checkboxes on the left-hand side of the results, or by using the Select menu in the top-left corner. When invoices are selected, you can perform the following operations by clicking the buttons on the bottom-right side of the window:

• Remove Email Request - Cancel the emailed invoice request, and deactivate the link in the email sent to the customer previously.
• Export - Export the selected transactions as an Excel spreadsheet.
• Edit Email - Edit the contents of the email, allowing it to be resent to a different email/with different contents (edit only one at a time).
• Compare to QuickBooks - Compare the amount requested in the email to the current amount for the transaction in QuickBooks.
• Resend Email Invoice - Resend the email to the customer, cancelling the link in the previous email.

6. Reconcile paid email payments (if needed).

To view a list of paid email payments, be sure to set the Status selector at the top to Paid, and click Search. You'll be presented with a list of any emailed transactions that have been paid (in full or in part) by your customers.

If needed, you can select emails using the checkboxes on the left-hand side of the results, or by using the Select menu in the top-left corner. When invoices are selected, you can perform the following operations by clicking the buttons on the bottom-right side of the window:

• Export - Export the selected transactions as an Excel spreadsheet.
• Compare to QuickBooks - Compare the amount paid in the email to the current amount for the transaction in QuickBooks.
• Post to QuickBooks - Create a payment record for the transaction in QuickBooks.