This screen controls options for transaction receipts for payments processed in the payment terminal. This includes printed and emailed receipts, as well as receipts generated at time of purchase or reprints.
Receipts are generated as HTML, with this many pixels as the document width. The default (
185px) is the closest match we've found to most thermal roll printer widths - however, adjusting this may fit the receipt to your printer better.
Show Tip on receipt
This prints an additional Tip: line on the receipt, for the customer to supply a tip.
Tip adjustment is not currently available in the Payment Terminal - however, it's a suggestion that we've got on our list.
Show signature on receipt
This prints a line on the receipt for the customer to sign. Generally speaking, this signed copy is kept by the merchant in accordance with their merchant processing agreement.
Disabling this option should only be done if you are permitted to process cards without obtaining a customer signature. Contact your merchant services provider for details.
Receipt Printing Defaults
In this section, you can change the Default Printer used for printing the receipt, as well as the default number of copies - by default, these are not set, and printing a receipt will prompt you for a printer/number of copies each time.
Authorization # on receipt
Changes the authorization number displayed on the receipt (either Authorization # or the Transaction ID). On some gateways, the authorization number is very long - if this is the case, and you'd like a shorter number for your receipt, the Transaction ID can be included instead. Note that, while the authorization number is generated by the gateway, the Transaction ID is generated by the Payment Terminal, and can be found in the Transaction History screen.
Email Transaction Receipt
Your gateway may have an emailed receipt that's sent out automatically. If this is the case, the settings here will not affect that emailed receipt - you'll need to refer to your gateway's documentation (or contact your gateway's support department) for more information.
Changes in this section control the emailed receipt from the Payment Terminal. You can choose to enable/disable the option entirely (generally used if your gateway already sends out emailed receipts), or email the receipt out automatically when a transaction is approved.
Additionally, the address fields (From/BCC) and the Subject field can be customized, as well. To pull information from QuickBooks, click the Insert Value... button to include a macro that contains information from your QuickBooks environment.
Be sure that only email addresses (or email address macros) fields are put in the From and BCC fields - otherwise, your emails may not be delivered.