Overview
Our integration works on all printers that are compatible with Windows on your device. This includes line printers, thermal printers, receipt printers, software-based printers (e.g. print-to-file), and others.
Review below for a compatibility checklist to determine if your printer is compatible
Compatibility Checklist
1. Must be visible from Windows
The printer must be accessible through the "Device Manager" screen in the Control Panel.
To verify that this is the case, open the Run... dialog by pressing WIN-R, type control printers
, and press Enter. Make sure that your printer (or a controller for said printer) shows in this list.
2. Must trim pages/open till/advance pages itself
Our software does not send any specific open till/cut page messages to printers with special capabilities. Therefore, make sure that your printer is handling these activities itself.
Your printer/printer's driver may be able to perform these actions automatically - consult your printer documentation for more information.
Examples
The below printers are known to be compatible with our software - interested merchants can find these devices at their local POS or online retailer.
Epson TM-T20 Series
Base Price: ~$150 MSRP
Printer Type: Thermal Line Printer
Paper Type: Single-Ply 80mm or 58mm (user-configurable)
Print Speed: Max. 200mm/sec.
Dimensions: 7.8" Length x 5.5" Height x 5.8" Width
Interfaces: USB/Serial (Parallel, WiFi, Ethernet, and Bluetooth adapters available)
System: Windows/macOS
Epson TM-T88 Series
Base Price: ~$250 MSRP
Printer Type: Thermal Line Printer
Paper Type: Single-Ply 80mm or 58mm (user-configurable)
Print Speed: Max. 300mm/sec.
Dimensions: 7.7" Length x 5.7" Height x 5.8" Width
Interfaces: USB (Serial, Parallel, WiFi, Ethernet, and Bluetooth adapters available)
System: Windows/macOS
Star TSP100 Series
Base Price: ~$175 MSRP
Printer Type: Thermal Line Printer
Paper Type: Single-Ply 80mm
Print Speed: Max. 125mm/sec.
Dimensions: 8" Length x 5.2" Height x 5.6" Width
Interfaces: USB (WiFi, Ethernet, and Bluetooth models available)
System: Windows/macOS
Star SP500 Series
Base Price: ~$175 MSRP
Printer Type: Thermal Line Printer
Paper Type: Up to Triple-Ply 80mm
Print Speed: Depends on paper type
Dimensions: 8.9" Length x 5.5" Height x 6.4" Width
Interfaces: USB (Serial, WiFi, and Ethernet adapters available)
System: Windows/macOS
Epson TM-U220 Series
Base Price: ~$275 MSRP
Printer Type: Thermal Dot-Matrix Printer
Paper Type: Single-Ply 80mm
Print Speed: Depends on host system
Dimensions: 9.8" Length x 5.4" Height x 6.3" Width
Interfaces: USB (Serial, WiFi, Ethernet, and Bluetooth adapters available)
System: Windows/macOS
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